Thursday, March 23, 2006 Member Service & Retention Track A step by step walk through of how to set up and launch the Retention2010 Program in your club(s). All levels of staff welcome with loads of ready to implement tools and turn key systems for instant implementation. Part 1 is an open information session to help you decide if the program is right for your business, with part II providing exclusive tips for licensees of the IHRSA Retention2010, Face to Face Retention Program. For more information on registering as a Retention2010 site, see the Retention2010 Face to Face booth at the tradeshow or log onto www.retention2010.com. This session is presented by Paul Brown of Face to Face Retention Systems.